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* *Carolina is recognized among the ‘Great Colleges to Work For’
* *Equal measures of motherly care and respect earn Breeden a Massey
* *Office of Human Resources news: UNC enhances employee assistance program
* *Star Heels

Carolina is recognized among the ‘Great Colleges to Work For’

The Chronicle of Higher Education has ranked the University among the nation’s “Great Colleges to Work For” based on results of a new survey announced last week.

The Chronicle recognized four-year campuses in 26 different categories. Carolina appears on the following lists:
* *Teaching environment. (Faculty members say the campus recognizes innovative and high-quality teaching).
* *Facilities and security. (Employees say the appearance of the campus is pleasing and the campus takes steps to provide a secure environment).
* *Connection to institution and pride. (Employees have a strong sense of loyalty to the institution).
* *Respect and appreciation.

The University was among more than 240 four- and two-year colleges and universities that signed up for The Chronicle’s program and went through the survey process last spring. Results are based on responses from nearly 41,000 administrators, faculty members and staff members. The survey was administered and analyzed by ModernThink LLC, a strategic human capital consulting firm.

“We are pleased and proud that Carolina has been recognized as a great place to work by The Chronicle,” said Brenda Richardson Malone, associate vice chancellor for human resources. “In many ways, this simply confirms what we already knew – that Carolina faculty and staff have a special connection to this great institution. However, this process also gives us additional insight into areas where we can improve going forward.”

The Chronicle survey included a survey administered to faculty, administrators and professional-support staff and an institutional audit that captured demographics and workplace policies and practices. The Chronicle said the main factor in deciding if an institution received recognition was the feedback gathered from faculty and staff.

To see the rankings, refer to chronicle.com/indepth/academicworkplace. (Clicking on a college name in any list reveals all the categories in which the college was recognized.)

* *

 

Equal measures of
motherly care and respect earn Breeden a Massey

Breeden







Pamela Breeden worked at Duke University for 23 years, but don’t hold that against her. Even though she grew up in Durham almost under the shadow of the Duke campus, she remained a Carolina fan.

She began at Duke wheeling patients from their rooms to radiology, and then she became a darkroom technician developing X-rays before she moved on to become a filing clerk in cardiology research. All of the jobs, to varying degrees, required that Breeden be on her feet, moving from one place to the next, bumping into people.

Computers would end up turning her filing job into a data entry position in which she spent her days in front of a computer pecking at a keyboard. She grew restless. She was the kind of person who liked being on her feet – and bumping into people.

She got that when she left Duke to work as a beautician for five or six years. She liked doing hair and the friendly banter with customers, but standing on her feet for eight hours or more a day turned into a different kind of grind.

And it was a job that came with no health benefits or pension.

So, some five years ago she gave up her comb and scissors to come to the University to work as a housekeeper. What she brought with her was a love of people – and a deep-seated ethic for pleasing her customers.

Breeden said she never had a worry about dealing with teenagers when she took the job because she figured if she treated them with respect they would reciprocate.

She received more than she had bargained for when nine students from Spencer Residence Hall nominated her for a 2009 C. Knox Massey Distinguished Service Award.

They wrote in their letter, “We all know her as ‘Ms. Pam’ and she is definitely a part of the Spencer family.”

Again and again, Breeden offered to do things that went beyond her official duties – from helping a student move in to asking students about their families and how they were doing in their classes to sensing that a student needed a smile or a kind word to overcome feeling down.

“She treats us like we are her children, which is very comforting because for most of us this is the first time we have been away from our family for an extended period of time,” the student nominators wrote.

Breeden said she treated the students at Spencer the way she hoped her own daughter, now a student at N.C. A&T State University, was being treated – with a proper dose of care and respect. She also has an older son.

In some ways, Breeden said, the students at Spencer filled her empty nest when her daughter left for college. She could not read minds, but Breeden said she could read moods just by the look on students’ faces.

“Some mornings they were kind of sluggish but if I would say, ‘Morning, how you doing,’ I could kind of pep them up that way,” Breeden said. “I just treated them the way I liked to be treated.”

She made a point to look out for the first-year students, especially the girls who walked down the hallway with a lost look on their faces. “I would tell them, ‘Oh, you must be a freshman. It’s going to be all right, baby.’”

Breeden said she carries a little radio around with her as she does her work and some of the students picked up on her musical taste – rhythm and blues mostly, from Marvin Gaye to Earth, Wind and Fire, Al Green to Aretha Franklin, James Brown to The Temptations.

Breeden said reaching out to students also enriches her experience and makes going to work every day something to look forward to. She doesn’t mind the work, but it is the students she befriends that make the job into something more, she said.

Megan Karney, a resident adviser at Spencer, said Breeden kept the residence hall in pristine condition, but the passion and dedication that Breeden displayed in her job extended to the students around her.

“Every morning when I hear her outside my door, I open it just to say hello and receive some of her positive energy,” Karney said. “Every morning when I go to class I hear, ‘Good morning Megan. Have a great day!’ coming from the bathroom where she is diligently working.

“Be it a call from the bathroom, a conversation in the hallway, or a honk as she drives past us on campus, Ms. Pam has greatly contributed to the positive energy and community development between the housing residents.”

* *

Office of Human Resources news:
UNC enhances employee assistance program

Earlier this year, Chancellor Holden Thorp announced the establishment of the Employee Assistance Fund, designed to serve two purposes: to provide enhanced career transition services for employees who are laid off or whose appointments are ending (provided through Lee Hecht Harrison); and to expand the support already offered by the Employee Assistance Program (EAP), which gives employees a confidential resource for help with stress or other challenges – either at home or in the workplace.

As a result of the fund, employees now have access to an additional confidential EAP resource – the state’s Employee Assistance Program, provided by a behavioral health organization called Deer Oaks. The Deer Oaks service is available in addition to the University’s current on-site EAP counselor. Employees can call Deer Oaks 24 hours a day, seven days a week, for free confidential assistance. The University’s on-site EAP resource is available during regular work hours.

The expanded EAP options offer assessment and referrals, and are designed to maximize an employee’s health and well-being both at home and in the workplace. There is no cost to the employee for any services provided by the EAP; however, any costs resulting from referrals for treatment outside the EAP are the employee’s responsibility. Both of Carolina’s EAP options will refer people to service providers covered by the State Health Plan whenever possible.

The University’s expanded Employee Assistance Program can help employees with a variety of issues including stress, depression, anxiety, anger, legal, financial, workplace problems, substance abuse, relationships, marital/family issues and elder-care resource and referral.

The benefit extends to employees and their dependents and is available for up to six months after they leave the University. Active employees will not be charged leave time for the initial EAP appointment.

To contact the University’s on-site employee assistance counselor, call 929-2362 during regular business hours. To contact Deer Oaks, call 877-327-7658 (available 24 hours a day, seven days a week). In the near future, employees will receive a brochure detailing various EAP options, along with a wallet card with contact information.

* *

STAR HEELS

Alcohol Studies
Robert Angel
Julie Grondin
Sharon Owens
Shivan Samaraweera

Asset Management
Karen Gaster
Bryan Hewitt
Alfred Jeter
Teddy Milliken

Campus Health Services
Christine Almasy
Cindi Carter
Tameka Johnson
Kevin Masters
Nancy Rosegren
Delilah Stuart
Sheila Warner

Computer Science
Courtney Ferriter
Mike Stone
Dorothy Turner

Carolina Population Center
Nancy Dole
C. Nash Herndon
Shephen Payne
Joyce Tabor

Center for GI Diseases
Renee Blanchard
Tami Dunham
Tamara Jones
Susan Thomas

Classics
Jennifer Bolanos
Patricia Muhammad
Mark Richardson
Beverly Taylor

Construction Management
Dana Leeson
Cody Pace
Sid Stone
Becky Trandenstein

Contract Services
Rick Cameron
Stephen Holt
James Kea
Jason Tompkins

Cystic Fibrosis Center
Phillip Clapp
Martina Gentzsch
Lisa Jones
Susan Minnix

Dental Research
Amy Frazier
Holly Howell
Susan Roberson
Darrin Simmons

Dentistry
Shelby Broach
Sherilyn Moyer

Financial Planning
Panthea Crabtree
Henry Price

Diagnostic Sciences
Donna Barnes
Sharon Green
Christine Whitaker
Kristina Zachary

Disbursement Services
Carol Freedman
Lamonte Jones
Kenneth Thurheimer
Fahir Zulfikar

Endodontics
Debra Curry
Jana Frie
Hedvah Henderson
Cynthia Hynes

Energy Services
Richard Floyd
William Long
Charles Sheets

World View
Katharine Lang

TIAA-CREF logo

English
Suzanne Canipe
Joel Carlin
Caroline Irish
Scott Rodgers

Epidemiology
Robert Goetze
David Kleckner
Fang Wen

Facilities Planning
Faye Alexander
Tammy Aycock
Steve Boone
Jill Coleman
Karen Geer
Barbara Kovacs
Dee Marsh
Michael Pierce

Facilities Services
Jill Crowder
Johnny Harris
Christopher Juliano

Writing Center
Chris Newsome

FPG Child Development Institute
Jeff Alpi
Sarah Henderson
Lisa Hildebrandt
Steve McDonough
Anne Powell
Julie Ricker
Melissa Royster
Allen Stutts
Pam Winton

INSIDE THE PRINT EDITION:
JUly 15, 2009

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* *First phase of ConnectCarolina goes live July 20

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