Today's date:
SASB provides one-stop service for students
When Chris Payne hired on in fall 2000 to serve as
Carolina’s director of student housing, he found himself on the cusp of what
would become the most prodigious and sweeping period of campus construction in
University history.
That November, voters approved higher education bonds that
helped fuel much of the growth, and University officials put much thought into
the design, location and function of the new buildings. That thinking was
captured in a new master plan approved the following spring. The plan, among
other things, called for a transformation of south campus that would make it as
fully hospitable and service-friendly to students as it was already to hospital
patients.
One cornerstone of that transformation, Payne said, now
stands at the corner of Manning Drive and Ridge Road in the form of the Student
and Academic Services Buildings, or SASB. When the two-building complex opens
this fall, it will provide an array of vital student and academic services,
officially 15 in all, in a total of 116,000 square feet.
The move of the departments to the SASB will be completed by
Aug. 1. It will be a student-centered facility that uses both technology and
personalized services to transform the quality of support services for
students. One new feature designed to benefit students right away is the
Information Desk that can direct students to the office they need instead of
having to go to two or three different places to find it.
Even departments that are not located within the new
buildings may during high-traffic periods have representatives in SASB that can
answer students’ questions, Payne said.
“The mix of academic and student services that will be
offered here is really reflective of what students told us they wanted from the
outset to make their experience better,” said Payne, who now serves as
associate vice chancellor of student affairs.
That process dates back to 1986 when students expressed a
need to bring frequently used services together in one location. What they
wanted to be able to do, Payne said, is to “find it in one spot,” whatever “it”
happened to be. In addition to reaffirming the need to bring frequently used
services together in one location, students also identified the most common
student and academic services that should be included.
In addition to being a one-stop service center, the SASB
will also serve as a destination point and gathering place for students on
south campus, in much the same way as the nearby Rams Head Center.
The Rams Head Center, which opened in spring of 2005 along
Kenan Stadium’s eastern flank, was also designed as a destination point where
students come together to eat, to play, to work out or just to hang out. The
center includes a dining hall along with a grocery store and a recreation
center that features three basketball courts, an elevated indoor track and more
than 70 fitness machines, along with a two-story climbing wall and an aerobics
room.
Another critical component to the success of the SASB and
the Rams Head Center is the concentration of student housing that has been
built on south campus over the past decade, Payne said. Today, more than 5,000
of the 9,000 students living in campus housing are located within easy walking
distance of both complexes.
“The idea was to no longer have some parts of campus that
were just residential or academic or administrative. Since the master plan was
approved, we have been able to knit the campus together in such a way that
there are now a mix of uses everywhere,” Payne said. “The SASB is a shining
example of that successful strategy.”
Payne said that the Rams Head Center and the SASB will
become a center of activity for students in much the same way that The Pit and
the Student Union are now, but they will supplement the facilities on north
campus rather than replace them.
The SASB will feature a courtyard as well as a terraced
space that would allow for performances or speeches similar to what could be
staged at the Pit. The SASB will also feature an “Upendo,” multi-purpose room
similar to the activity space on the second floor of Chase Dining Hall that was
used by the Black Student Movement as well as other
conference rooms. A student staff will help to operate the facility and
coordinate special events much as they do at the Student Union. (The SASB is
located on the former site of Chase Dining Hall.)
“Going to the Pit and the Student Union is a unique Carolina
experience. We are not going to change that. The SASB and Ram’s Head Center,
however, can offer additional experiences that students can also enjoy.”
The building was built for students, but Payne said it is
important to remember that putting so many services under two roofs will make
it easier for faculty and staff to do their jobs. It is easier to collaborate
with somebody from another department, Payne said, when that department is down
the hall or up the stairs.
“The student experience is a very important perspective
here, but the other perspective that I have learned to appreciate as I’ve
worked with these departments and their transition to SASB is the
interconnections that this new building will help strengthen.
“Putting these departments under one roof will enhance
communication, lead to higher efficiency and ultimately benefit students in
terms of how the University as a whole delivers service to them,” Payne said.
For information about SASB and the departments moving to the
new facility, refer to sasb.unc.edu.