TABLE OF CONTENTS |
FRONT PAGE
| NEXT ARTICLE |
PREVIOUS ARTICLE |
UNC HOMEPAGE
Two professors have been named to endowed chairs as of July 1, 2001. They are:
* Janet Mason, School of Government, the Gladys Hall Coates professor of public
law and government; and
* Valarie Zeithaml, Kenan-Flagler Business School, the Roy and Alice H.
Richards bicentennial professor in business administration.
Mason
Mason plans and conducts training for county social services attorneys,
juvenile court judges and other officials. Her interests include adoption and
marriage law and her research focuses on child abuse and neglect, and juvenile
deliquency and court procedures.
She is working on a new edition of her 1996 Institute of Government publication
Reporting Child Abuse and Neglect in North Carolina for which she
obtained a grant to distribute free copies to state agencies.
A past chair of the Chancellor's Advisory Committee and the Faculty Grievance
Committee, Mason is chair of the Committee on University Government and a
member of the Administrative Board of the School of Dentistry.
Mason, who earned her juris doctorate degree at Carolina, grew up in the Gaston
County town of Mount Holly and, like Coates for whom the professorship is
named, graduated from Randolph-Macon Woman's College in Lynchburg, Va.
The Albert Coates Professorship and the Gladys Hall Coates Professorship were
established in the Institute of Government by Chapel Hill entrepreneur and
philanthropist Paul A. Johnston and his wife, Margaret McGirt Johnston. Gladys
Hall Coates, a researcher and writer of University history, is the wife of
Albert Coates, the Carolina law professor who was the founder and first
director of the Institute of Government in 1931. The couple used their private
funds to finance the fledgling institute. The building at 223 East Franklin
Street that first housed the institute is named for them. Both received the
General Alumni Association Distinguished Service Medal: Albert in 1979 and
Gladys in 1992.
Zeithaml
As a professor of marketing, Zeithaml teaches courses on customer equity
and services marketing while conducting research on consumer evalution of
services and services marketing and management. She is the area chair of
marketing in the business school.
From the school she received the 2001 Gerald Barrett Faculty Award for the
greatest contributuion to the M.B.A. program through teaching and service and
the 1999 research award for continuous commitment to excellence in research.
She is an academic trustee of the Marketing Science Institute and on the board
of directors of the American Marketing Association, which awarded her its 2001
Career Achievement Award in Services Marketing.
Among her publications is Delivering Quality Service: Balancing Customer
Expectations and Perceptions, which she co-authored, in its 15th printing
and translated into five languages. She received the 2001 Career Achievement
Award in Services Marketing from the American Marketing Association.
Zeithaml earned her master's of business administration and doctorate at the
University of Maryland. She enjoys hiking and cooking Chinese food and is an
avid figure-skating fan.
The Roy and Alice H. Richards Bicentennial Professorship in Business
Administration was established in 1992 in the Kenan-Flagler Business School
with funds contributed in part by Alice Richards and the estate of her late
husband. Created during the University's Bicentennial Campaign for Carolina, it
was the first endowed chair to be designated as a bicentennial professorship.
Roy established Southwire Co. in Carrollton, Ga., one of the largest employers
in western Georgia. Alice received a bachelor of arts degree from Carolina in
1952. She has served on the boards of numerous institutions, including the
Board of Visitors of the business school.
TABLE OF CONTENTS |
FRONT PAGE
| NEXT ARTICLE |
PREVIOUS ARTICLE |
UNC HOMEPAGE